Wireshark-bugs: [Wireshark-bugs] [Bug 9687] The automatic updater is impolite
Date Index · Thread Index · Other Months · All Mailing Lists
Date Prev · Date Next · Thread Prev · Thread Next
From: bugzilla-daemon@xxxxxxxxxxxxx
Date: Wed, 29 Jan 2014 22:23:45 +0000

Comment # 5 on bug 9687 from 
(In reply to comment #4)

> For my first question (which close-prompt should the installer display), I
> wait for some suggestions...

In descending order of preference:

1. "Please close Wireshark now to allow the update to continue."

2. "Please close Wireshark now, then click OK to continue [or: install] 
    the update."

3. "Please close Wireshark now; the update cannot be installed while
    Wireshark is running."

4. "Please close Wireshark now. The update cannot replace files that are
    currently opened [or: active/in use]."

On one hand, such messages should not be too technical. On the other hand, the
updater's audience can be expected to understand even #4. On the third hand,
the same audience can also be expected not to need such explanations.

Also, feel free to consider #3 and #4 without the passive voice, although I'm
not sure whether first-person pronouns ("we cannot install ...") are acceptable
here.

You are receiving this mail because:
  • You are watching all bug changes.