Wireshark · Ethereal-users: Re: [Ethereal-users] A problem on a Sony Vaio Laptop X1RSP - WinXP SP1

[Ian Schorr <ethereal@xxxxxxxxxxxxx>]

The fact that this question comes up so often, though it's addressed in 
the FAQ, implies one or more of several things:

- Users are not bothering to read available information
- Users cannot understand the information provided
- There's a difficiency in the existing documentation/FAQ, making it 
difficult to read and/or find information related to a specific problem
- The product is not intuitive enough for users to understand why this 
problem occurs.

There's certainly other reasons, too, but I'd suspect the problem stems 
from a combination of these reasons.

If nothing else, we could probably improve on this last point.  Would 
it make sense, perhaps, for the user to be presented a popup window in 
the event that no interfaces are listed, explaining what the possible 
causes for the problem are?  The message would need to be able to be 
disabled (perhaps include a checkbox labelled "do not show this message 
again", which is checked by default).

I'd imagine such a feature would free up quite a few of Guy's cycles to 
work on things more worthy of his skills & time =)

Ian


On Jun 27, 2004, at 3:25 AM, Guy Harris wrote:

> On Sun, Jun 27, 2004 at 12:38:54AM +0100, Steven Wilmot wrote:
> > ... Windows ... Ethereal ... there do not seem to be any interfaces
> > listed.
>
> 	http://www.ethereal.com/faq.html#q5.5
>
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