Ethereal-users: Re: [Ethereal-users] 808532592 unknown or unsupported (error msg)
On Sat, Apr 24, 2004 at 11:43:08AM +0000, Miwa Kawasoe wrote:
> I have recently installed your software and have tried opening up one of the
> captured file.
> However received an error code(attatched the file).
Fortunately, I happen to have, on one of my computers, a program capable
of reading Microsoft Word documents - but, as Joerg Mayer noted, error
reports should be sent as text rather than as screenshots, and
definitely shouldn't be sent as Word documents containing screenshots,
as
1) screenshots are typically a lot bigger than the text of the
error message in the screenshot, and at least some people on
the list probably read their mail over dial-up connections (I
happen to have ADSL, but not everybody necessarily has
high-speed access), so they might find it takes a significant
amount of time to read their mail if one of the messages
contains a screenshot file (that file was only 27K, at least
after decoding, so it might not be too bad, but...);
2) not everybody necessarily has software that can read the
screenshot files.
> Kindly assist and locate where I am doing wrong.
For the benefit of others on the list, the error is
The file "D:{Yen symbol}My Document{Yen symbol}sip_capture.eth"
is a capture for a network type that Ethereal doesn't support
(pcap: Network type 808532592 unknown or unsupported)
I assume that, for some reason, backslashes are being displayed as Yen
symbols.
How did you produce that capture file?
It has a name that's not the sort of name generated for temporary
capture files, so either you didn't capture it with Ethereal or you
saved it from Ethereal.
Was it transferred from one machine to another? If so, was one of those
machines running some form of UN*X and the other machine running some
form of Windows? If so, was the transfer done in binary mode?
If it was transferred in "ASCII mode" - for example, with FTP in ASCII
mode - between a UN*X machine and a Windows machine, it was probably
damaged in the process; capture files are binary and must be transferred
in binary mode.
