Ethereal-dev: Re: SV: [Ethereal-dev] Old Bugs with no responce

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From: Ulf Lamping <ulf.lamping@xxxxxx>
Date: Thu, 20 Apr 2006 21:28:48 +0200
Anders Broman wrote:
Hi,
Take http://bugs.ethereal.com/bugzilla/show_bug.cgi?id=481 as an example
last entry was 3 month ago. It's written on 0.10.12 which is quite old now.

I don't think we have received other reports about this problem, how can it
ever be resolved without new input?

That's the point.

I've already closed some bugs where the reporter didn't respond for more than 2 months (my private threshold value for this :-), but using 1 month seems to be enough. Usually, the reporter will respond within a week or never.

Even if a bug is still in the code, it won't help anything/anyone to have a bug report about it, but none of the developers can reproduce it and the reporter don't provide any more information which could lead to some new ideas.

The reporter can also reopen a bug if he wants to respond anytime later.

Getting rid of "dead bugs" also makes it much easier to keep an eye on the remaining ones so I would vote for closing "unresponsive" bugs.

BTW: The severity doesn't make any real difference in my eyes. If it's clear what to do but nobody finds the time to do it, just leave it open. If it's unclear what to do against it and the reporter (and anyone else) doesn't have a good idea for some time, just close it.

Regards, ULFL